Free Returns & Exchanges
Free return shipping will be available for all non-sale sunglass orders purchased direct from EGOEReyes.com and shipping within the contiguous United States.
Free return shipping is not available for orders shipped outside of the United States, accessories, apparel, special price and sale items.
Please follow the instructions on the return shipping letter included in your order and save copies of order details and return shipping details for your records.
You will be refunded for your item in the same form of payment originally used, within 30 days of our receiving your returned product. Your refund will include the cost of the item plus any applicable sales tax.
How to Make a Return or Exchange
1. Email us at email@example.com with the following details and we will send you the prepaid postage label to print: Full name, order number (on your receipt), address you are shipping from.
2. Securely pack your EGOER eyewear in a box and include the original proof of purchase or EGOER Invoice. Any returned item must be in its original condition and in its original retail packaging to get credit.
3. Ship the package to: EGOER Eyes – Returns 4000 Royal Drive Northwest BLDG 1 Suite 105, Kennesaw GA 30144.
*EGOER Eyes is not responsible for any loss or damage in transit, therefore we recommend that you use a shipper that will allow you to track and insure your eyewear.
4. Once your return is received by the Returns Department, please allow a week for EGOER Eyes to process your refund. If you are interested in exchanging your original purchase for a different style, please mail back your return. You may place your new order at anytime on EGOEReyes.com.